Getting to know the people of Mashatu: Rose Nkwe

Today we chat to Tuli Safari Lodge Mashatu manager, Rose.

What is your role at Mashatu?

As a lodge manager, I am responsible for all aspects of the lodge’s operations. This includes food and beverages, housekeeping, curios, maintenance, gardening and guest services.

Tell us a bit about yourself.

I was born and raised in Maun. I have always wanted to work in hospitality, and started in the industry in the year 2000. Prior to that, I lived in an area with many wild animals. We always had wildlife people patrolling the land to keep poachers away from the animals, which I loved. I was introduced to safaris by a friend, and I was thrilled to be a part of it.

What does a typical day at Mashatu look like for you?

Meeting and interacting with guests from all over the world. We always strive to exceed their expectations.

What do you love most about your role at Mashatu?

I enjoy the fact that every day presents me with new challenges. This has provided me with the opportunity to learn, and improve my problem-solving and organisational skills.

What do you love most about Mashatu?

Being customer-focused, understanding the needs and expectations of our guests.

Favourite Animal

Leopards, because they are so adorable.

Favourite Bird

Saddle-Billed Stork. I find it fascinating that they can feed while walking or standing in shallow water.

Favourite dish or food

Cottage pie – it’s appearance and aroma make it appealing to the senses.