Disney Graduates – No less than seven staff members on the Mashatu team of staff have spent a minimum of 12 months at the Disney entertainment complex in Orlando in south eastern USA as part of an exchange programme offered to the citizens of Botswana. This unique feature of the Mashatu team has provided hospitality training to both our camp managers as well as five other employees on the team of staff. Many other staff have been exposed to this hospitality culture through the guidance of these Disney ‘graduates’. Mashatu is infinitely recognised for its excellently trained and welcoming staff and this facet of Mashatu compliments many of the other attributes for which Mashatu is internationally recognised.
- Career Guides – The average employment of guides on Mashatu is no less than 14 years, some as long as 36 years. We pride ourselves on this fact knowing full well that the guides are well trained, knowledgeable and extremely confident in the field.
- Mashatu employs 220 members of staff including our MD’s – only 3% of our workforce are ex-pats, the balance are all Motswana (Citizens of Botswana); of which 88% are from the Bobirwa district. There is a sense of family within Mashatu and many staff children grow up to work for Mashatu too. From management level down, the communities around the Northern Tuli Game Reserve are uplifted and supported by commercial operations within this reserve, of which Mashatu is the biggest. In fact, Mashatu is the largest employer in the whole Bobirwa District (south-eastern corner of Botswana).
- All our lodges are managed by Motswana (Citizens of Botswana), who all have in excess of 15 years work experience in the industry.
- During the 12-month period of the Covid19 Lockdown (Mar’20 to Apr’21), Mashatu paid out in excess of BWP12 million in salaries and wages, retaining all staff members in the company’s employ whilst the company was closed for commercial operations.
- One thing is certain, regardless of which camp guests may choose, Mashatu is an extraordinary place, manned by an extraordinary team. Passionate, highly skilled, and intensely proud of this land, each member of the Mashatu team aims to delight every client through a focus on satisfaction at every level.