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Guest Feedback – 2016

2016:

Country:  UK
Camp: Tent Camp
“The complete experience was brilliant. Mashatu is a hidden gem. Already making plans for next year!”

Country:  USA
Camp: Tent Camp
“Everything was the highlight of our stay. I don’t want to leave. The staff’s friendliness, sense of humor and cordiality make this a wonderful place to be. And the animals and landscape are amazingly terrific! ”

Country:  USA
Camp: Mashatu Lodge
“Excellent  game drives, hide visits, accommodation, food and staff! Thank you!”

Country:  USA
Camp: Mashatu Lodge
“Everyone was extremely helpful and professional. They went out of their way to smile and be helpful.”

Country:  USA
Camp: Mashatu Lodge
“Truly lovely time. Thank you for everything! I had a wonderful stay. Excellent staff service! We loved our guides. They were the best!”

Country:  RSA
Camp: Tent Camp
“A huge vote of thanks to everyone at Mashatu for what was truly the highlight of our itinerary! Your team there is incredible…guides, trackers, management, hospitality and cuisine…all flawless…you can be very proud of them!”

 

Guest Feedback – 2015

2015:

Country:  RSA
Camp: Tent Camp
“We had an amazing and incredible first visit to Mashatu! Left with many wonderful memories and we will definitely be back!”

Country:  USA
Camp: Tent Camp
“Thank you for a great time. It was such fun experiencing the game drives and totally wonderful weekend. The meals were so delicious, and the staff were so welcoming.”

Country:  Germany
Camp: Main Lodge
“Beautiful scenery and great location. Really great accommodation and friendly staff. Really impressed. We will leave this place with great memories.”

Country:  RSA
Camp: Tent Camp
“Our stay at Mashatu exceeded all our expectations. We had an amazing time. Thank you Mashatu for treating us so wonderfully. Can’t wait for our next visit!”

Country:  Belgium
Camp: Tent Camp
“The service is really 5 stars! Thank you!”

Country:  RSA
Camp: Main Lodge
“Everything was perfect! Keep doing what you are doing. We felt like royalty. We will cherish these memories forever. Thank you for being brilliant hosts!”

Country:  RSA
Camp: Tent Camp
“We saw everything we came to see and we were made to feel so welcome. It was such a wonderfully happy time. Thank you all so much.”

Country:  Netherlands
Camp: Tent Camp
“We want to thank you for our amazing stay this November. Especially for our morning at the photographic hide.”

 

Guest Feedback – 2014

2014:

Click here to read Michael Haworth’s blog posts on Mashatu.

Country:  USA
Camp: Tent Camp
“I’d rate Mashatu in my top 5 or 10 of the 60 we’ve visited.”

Country:  South Africa
Camp: Tent Camp
“Our stay at Mashatu exceeded all our expectations. We had an amazing time.”

Country:  Switzerland
Camp: Main Camp
“Mashatu is my paradise on Earth.”

Country:  USA
Camp: Main Camp
“Everything was wonderful. We felt very well taken care of and safe. Thank you for an unforgettable stay.”

Country:  Germany
Camp: Main Camp
“Your great hospitality is unique! The food is fantastic! The Game drives were wonderful!”

Country:  USA
Camp: Main Camp
“Mashatu is the perfect combination of having all the comfort one needs, yet preserving the sense of being in the African bush. Everyone was so friendly and helpful – they made us feel like family! We also love the fact that everyone at Mashatu seems to have respect for the environment as well as the animals. We will be back again! It is our favourite place.”

Country:  USA
Camp: Tent Camp
“Thank you so much for your kindness and amazing hospitality! You have given us unforgettable moments and unbelievable experiences! More than we could ever ask for!”

Guest Feedback – 2013

2013:

Country:  USA
Camp: Tent Camp
“Our time at Mashatu was a fabulous introduction to Southern Africa and Safari – everything was great. We don’t see how you could improve. Our guide Richard was exceptional.”

Country: USA
Camp: Main Camp
“Thank you for this totally extraordinary experience!”

Country: USA
Camp: Main Camp
“Eric and Albert were superb on the game viewing drives. Facilities were far better than we were expecting. The staff informal, polite and friendly and the food has been delicious. What a wonderful place this has been.”

Country:  USA
Camp: Main Camp
“Elvis and Jimmy were excellent guides. They even convinced us to like hyenas!”

Country: USA
Camp: Main Camp
“Elvis and Aaron are the best – love both of them. They added to the entire experience of safari in South Africa in a very special way. So helpful and good at what they do. This was truly a memorable time we will never forget, and hope to come back to in the near future. I thank you, thank you and thank you. The entire staff was exceptional. Want to take all of them home with us. Beautiful people.”

Country: England
Camp: Tent Camp
“We had an amazing stay at Mashatu – food, service, and comfort outstanding. We saw everything we wanted to on our game drives, and Jakes & Ephraim were wonderful. We had so many laughs with them.”

Country: The Netherlands
Camp: Tent Camp
“Just perfect as it is!”

Country: Northern Ireland
Camp: Tent Camp
“Dan was so obliging. He always positioned the vehicle where we could get the best camera angles. His driving was superb and he was so knowledgeable about the animals, the birds and the reserve in general. Commander was a great ‘spotter’ and very helpful when we were getting in and out of vehicle”.

Bert from Fish Eagle Safaris (USA) visited Mashatu Game Reserve in May 2013.
Read his wonderful accounts of his experience in this wonderful 3-part blog series on the camps, and on his walking safari experience.

Part 1: Mashatu Tent Camp
Part II: Walking Safari
Part III: Mashatu Main Camp

Country: USA
Camp: MJ
“Fish – always punctual and ready to spot and track animals – very careful drives. Each and every day was over the top. If there was an animal there, even in the dark he could find it. Edward worked very hard between spotting, keeping watch for low limbs – excellent! Both would be hard to surpass, friendly and with a sense of humour and both made us feel safe. Your reserve is pure luxury and we saw so much here. Surpassed all my expectations. Food – excellent!! All staff so friendly … loved Cecelia!”

Country: USA
Camp: MJ
“The staff went beyond their duties to provide all of us the happiest and most exciting time. The food was better than any restaurant in NYC. Because I don’t eat meat, the girls recognized this (I never said anything) and I had something special (vegetarian) every meal! Our ranger/ tracker were top notch – helpful beyond what is expected. I’m coming back as soon as possible and telling all my friends how wonderful Mashatu is. My room was gorgeous and always so clean.”

Country: USA
Camp: MJ
“This was an outstanding experience. Thank you. Everyone always had a smile (even @ 6:10am) and went the extra mile to make my stay special”.

Camp: MJ
“Surpassed our expectations in leaps and bounds.”

Country: USA
Camp: MJ
“The experience here was very exceptional in every way. Everyone did their jobs in the best possible way – friendly and warm as well. Kaizer was the most excellent ranger and superb driver. Fun and serious, with a good sense of humour. Lovemore was an excellent tracker and fun to be with too.”

Country: USA
Camp: MJ
“I thought the facilities and people were excellent. All the staff was very kind and helpful, the food was wonderful. Ranger and tracker Bushi and Edward were superb as a team – answering every question.”

Camp: MJ
“The concept and the execution of the concept are first class. Excellent service, and knowledgeable staff. Don’t change the way you operate.”

Country: USA
Camp: MJ
“Excellent stay, the entire staff was outstanding. Our guides, Kaizer & Goms, are absolutely excellent. They took their time to explain all the facts and nuances of the various flora and fauna. The dining room staff and food are unbeatable. The kitchen staff went to extra effort to accommodate our special dietary needs. Housekeeping was superb also. Better that the best hotels in Paris, London or New York. Great Job!!!”

Country:  USA
Camp: MJ
“The staff, and especially Gaone, was amazing with our children. Our girls now consider Gaone their African mom! We look to coming back visit!”

Camp: MJ
“Our family had a truly memorable experience of Mashatu. It exceeded expectations in every way. Our guide was Kaizer and Albert. They both did an exceptional job. We were also pleased to spend time with Mike and Ellie who are fantastic and added an educational aspect to our vacation, making it even more worthwhile. We are so happy we were introduced to your camp. Thank you.”

Country: USA
Camp: TK
“For me the staff was amazing. Being in camp was so comfortable, the food delicious and the environment so welcoming and fun (and safe). Being out of the camp was a great adventure for me. I learned a lot, laughed a lot, took a gazillion pictures. I appreciated Daniel’s skill as both driver and guide and Commander’s good humor and spotting skills. Thank you all for an experience I will never forget.”

Country: USA
Camp: TK
“All staff was friendly, personable and professional. They certainly added to the “Safari” experience and made it an exceptional and memorable time.”

Country:  CA, USA
Camp: MJ
“We would like to extend a personal thank you to the owner(s) for setting aside substantial areas for those animals, and respecting their need for open space; as well as educating the visitors about what’s possible by letting them get so close to the animals. We hope that Africa will become an example of conservation for the entire world, and countries for the future. A big thank you”!

Country:  USA
Camp: MJ
“Fish is just amazing with his knowledge of animals’ behavior and the roads. He knows which road goes where. We requested a trip to the village and it was a great afternoon experience including tea at a big rock formation. Gaone planned a wonderful time for us. All the staff at main camp were helpful and friendly. I saw a TV show about Mashatu a few years ago and always wanted to come. It did not disappoint. A very big thank to Fish, Gaone and all of the staff.”

Camp: Main Camp and Tent Camp
Mashatu was stunning, one of the best reserves we have ever visited. We had great sightings: 5xLeopard, 3xlion,also with cubs, cheetah feeding, bee-eaters with insects and in flight etc.
I met Mike and had a good chat with him, will use his services and hides on future trips.

Country: USA
Camp: Main Camp
Dicks is a fantastic representative for your company. Excellent guide, professional and lots of fun to be with! Gnome is an excellent spotter and so polite. Your entire staff made us feel welcomed. Mashatu lodge is a five star experience but it’s more personal than some other private game reserve lodges in the same class! The representatives who picked us up at the airport were very professional too.

Country: South Africa
Camp: Main Camp
Comment
As always we had a magnificent time. The rangers have been there for years and it’s wonderful to see familiar faces. Fish was brilliant!!

Country: South Africa
Camp: Tent Camp
Comment
Thank you to all staff for a wonderful stay, pleasant manners and careful preparation of my gluten free breads, sandwiches, snacks and even biscuits!

Camp: Tent Camp
Comment
It was a real pleasure for us. Thank you! The whole staff was great, everything was well organized and we really loved Richard’s game drives. We will recommend to others!

Click here to read 2011 & 2012 feedback.

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